The City of Houston’s priority is our customers’ health and safety, and our team is always working to provide the safest possible drinking water to our customers.
Reports about drinking water contamination over the weekend are not connected to the City of Houston’s water system.
Houston Water meets the Texas Commission on Environmental Quality’s drinking water requirements, including disinfection requirements designed to ensure safe drinking water free from contaminants, such as the amoeba naegleria fowleri.
Houston Water’s approved water treatment processes eliminate 99.9% of giardia and viruses, which ensures that other pathogenic organisms such as naegleria fowleri are also eliminated.
For questions on water quality, please call 3-1-1 (713.837.0311) or email waterquality@houstontx.gov.